How can we be sure of the quality of editing when we don't get to see the person doing the editing or know where the office is located?

This question can only be answered successfully by showing you the quality of our work for you to judge. Our method of work is to ask you to give us a few pages of the manuscript to be edited. We then edit to your specifications and send it back to you. You can then judge for yourself the quality of the work and we proceed only after getting the approval from you. Therefore you are not being asked to trust our assurances alone but actually get to see our performance before you give us the order.

What specifically are the services that you offer?

Publishing consists broadly of three stages along the following lines:

1. Gathering information and writing about it. This is a service that we do NOT offer as it has to be done locally.

2. Editing and improving the manuscript followed by formatting it to a specified design. These are called "pre-press" services, meaning services that are done before you take it to the printing press. Current industry practice is to take the manuscript to the "PDF" file level. Most printers can print a document in PDF style without any alterations.

3. Printing - This is a separate industry which is capital intensive and requires large pieces of machinery. We DO NOT offer these services. However, if a client wants us to do a "one stop" service we can liaise with other printers for such services. But in general, we confine ourselves to "pre-press" services only.

How do you charge?

We charge according to the man hours required to finish it. When we first get the manuscript we estimate the time required and the type of people needed to do it and give you a quotation. If the quotation is acceptable to the client then we proceed on that basis.

Why is it that editing in India produces better quality?

People often think of India as a "cheap" destination to do editing work. While it is true that cost savings of up to 20% can be realized, the real improvement occurs in that you get better editing in India.

The higher quality results from the fact that the quality of editors in India is high as it is a much respected profession there. You can also get better quality by employing not just English graduates to look at the manuscript but also another person who is technically qualified in the subject being written about. For example you can get an English graduate and an engineer to look at a text book on engineering to make sure that both the language and technical details are correct.

To employ a language graduate and an engineering graduate to look at an engineering text book would be prohibitively expensive in the US and publishers of academic books, which have a circulation of only a few thousands, cannot afford it.

The saying in India is that "foreigners come to India to save on costs but stay on because of the quality".


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